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Awaiting your call

Inspections welcome at Northshore Pet Resort

Like to see your pet's holiday abode?

You're welcome to inspect our facilities prior to booking in anytime between the hours of 10.00am and 12.00pm Monday to Friday (excluding school and public holidays).

For address and directions to the property please click here.

Sunrise Family Business


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Member Pet Care Industry Association of Australia

Member Association of Pet Boarding and Grooming Qld


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Helpful Hints PDF Print E-mail

Northshore Pet Resort is like a home away from home for your pet. To ease the transition from your home to ours here's a few helpful hints:

On Arrival


On Arrival:

Cool dog playtimeAll fees are payable on entry of your pet so please be ready to make payment when you arrive.

Remember to bring with you:

  • Current Vaccination Certificate - our friendly staff can let you know what vaccinations your pets need
  • Tick prevention is recommended for all pets.
  • Contact Phone Numbers - in case of emergency or questions
  • Details of special medication - plus enough medication to last the duration of your pet's stay
  •  We reserve the right to refuse entry to undesexed pets. For more information please call the office.

On Leaving


On Leaving:

Sitting dogSay your goodbyes at home, and allow your pet to settle in as quickly as possible. Our friendly kennel staff will look after your pet as if he/she was their own, and help them quickly accustomise to their new quarters.

Advise the staff on any special characteristics your pet may have. For example:

  • Behavioural problems
  • Fence Climbers
  • Persistent Barking
  • Special Diets
  • Phobias (lightning or storms etc)
  • Fear Biting
  • Past or persistent medical problems


Should you pet need vet treatment while staying at NPR

Should your pet need vet treatment during your pets stay at our resort we will.

  • Try to contact you on the contact numbers that you have left( it is your responsibility to leave us contacts numbers)
  • Should we be unable to contact you we will make the decision in the best interest for the pet acting with in the terms of the boarding contract.
  • The pet will be taken to the vet of NPR choice unless told and noted by the client on the bottom of the boarding contract to take to a specific vet.
  • All vets bills will be required to be paid by the pet’s owner as per the contract of boarding.
  • Should your pet be taken to NPR’s choice of vet a fee will be charged for transport and time spent at vet. (Est. from - $40.00 transport, $25.00 labour, $15.00 van sterilisation. After hr or public holidays will incur a sure charge)
  • Should you request to have your pet taken to a vet of your choice for treatment Northshore Pet Resort will charge a cost for transport starting at (cost depends on vet location and time spent at vet) (Est. from - $40.00 transport, $25.00 labour, $15.00 van sterilisation. After hr or public holidays will incur a sure charge)
  • It is at the discretion for NPR to have the vet come to the resort to treat the pet and vet travel is to be paid by Their owner as per boarding contract.
 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

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