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Awaiting your call

Inspections welcome at Northshore Pet Resort

Like to see your pet's holiday abode?

You're welcome to inspect our facilities prior to booking in anytime between the hours of 10.00am and 12.00pm Monday to Friday (excluding school and public holidays).

For address and directions to the property please click here.

Sunrise Family Business


Award winners

Member Pet Care Industry Association of Australia

Member Association of Pet Boarding and Grooming Qld


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Northshore Pet Resort Survey
Northshore Pet Resort prides itself in offering the best service to all customers and pets. It is from feedback from you the customer that helps us better our services and improve in all aspects within our industry. Please take the time to answer the following questions to help us better our services and for training purposes. Please note: (if you wish to make a commendation or if you wish to make a formal complaint please send this in writing or e-mail us at info@northshorepetresort.com.au )
Your Name
Email
1. What was the reason for your pets visit?





2. How would you rate the courtesy and friendliness of the staff?




3. How would you rate our staff's level of knowledge within the industry?




4. How would you rate our staff's phone technique taking into account the information given, product knowledge, time and explanations?




5. How long did you have to wait on hold before your call was answered.?





6. Did you find our music on hold informative.?


7. What other information would you have liked to hear about Northshore Pet Resort while on hold?
8. On average how often would your pet come to stay at Northshore Pet Resort?
Approximately how often is fine
9. To access our services which of the following would be the first place you would look?







10. How likely are you to use our services again?





11. How likely are you to recommend our company to others?





12. If you responded "I would not" for question 11, please tell us why you would not recommend us?
13. We welcome and value your ideas. Do you have any suggestions to improve our services to you and your pet(s)?
14. If you said "no", "not likely", "unsatisfactory" or "never again" to any of the above questions then please feel free to state why.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

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